Click on the ‘Reports’ tab in your dashboard. It shows the progress of the reports you’ve asked for, like this:
‘Preparing’ means we’re working on your report.
‘Download’ means your report was successfully generated, and you can click on the button to download it.
‘View details’ will be displayed if your report was generated, but not all classes were included due to specific errors. See details of the errors for each class by clicking on this option. You will also be able to download the report with data for the remaining classes.
‘Failed’ indicates that report generation has failed completely. You can view the details of the errors and remove the report from the list.