IELTS Intelligence

• How do I create an account on Cambridge One?
• What are the password criteria for Cambridge One?
• How do I log into my Cambridge One account?
• Where can I find more information about the IELTS test?
• Can I use IELTSi in incognito/private browsing mode?
• What software or equipment is needed to use Cambridge One?

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• How can I update my Cambridge One account personal details?
• How do I start a test on Cambridge One?
• Why do I need to select a target band?
• What payment methods can I use?

• I have forgotten my password. The system doesn’t recognise my login details
• I have signed up but I haven’t received a verification email
• My test won’t start. What can I do?
• My target band is not listed. What can I do?
• I'm not happy with my purchase. What can I do?
• Why is my country not listed when I enter my billing address?

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