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i After you submit the contact form, technical support responses are generally provided in English.

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Please confirm your activation code. If you are receiving an error message while activating your code, please also provide us with a screenshot or screen recording of the error message.

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    The most efficient way to get in touch with us is submitting the above form.

    Alternatively you can email us at cone@cambridge.org or call us on:

    UK +44 01223 326098 Mon – Fri, 9:00 am to Midnight (GMT)

    US +1 844 682 0042 Mon – Fri, 4:00 am to 7:00 pm US (EST)