Troubleshooting
- Why is my country not listed when I enter my billing address?
- I'm not happy with my purchase. What can I do?
- I have signed up but I haven’t received a verification email, what can I do?
- I have forgotten my password. Cambridge One doesn’t recognise my login details
- My test won’t start. What can I do?
- My target band is not listed. What can I do?
- My payment failed. What should I do?
- I still need help. What can I do?
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