Cambridge One Help Centre

Pesquisa

i Após enviar o formulário de contato, as respostas do suporte técnico geralmente são fornecidas em inglês. O chatbot, por outro lado, pode oferecer ajuda em outros idiomas.

Fale Conosco

Endereço de e-mail

Seu nome

Endereço de e-mail conectado à sua conta

Select the type of account you have

What can we help you with?

What can we help you with?(opcional)

Getting started and logging in(opcional)

There is an issue with my child's code(opcional)

There is a problem with your code or your student's code(opcional)

There is an issue with my code(opcional)

Homework assignments(opcional)

Scores and progress(opcional)

Update or delete account(opcional)

Please note, usernames cannot be changed.

Cambridge One Desktop App (opcional)

Teachers Resources

this includes answer keys, audio, certificates, etc

Account management(opcional)

Manage classes (opcional)

Class(opcional)

Activation code(opcional)

Please confirm your activation code. If you are receiving an error message while activating your code, please also provide us with a screenshot or screen recording of the error message.

Please enter the ISBN of your book

Please input numbers only, with no dashes or spaces eg 9780521130783

Class Key(opcional)

School Key(opcional)

Device and Operating System(opcional)

Please tell us what device and operating system you are using

Assunto

Descrição

Insira os detalhes de sua solicitação. Um membro de nossa equipe de suporte responderá assim que possível.

Anexos(opcional)

Adicione o arquivo ou solte os arquivos aqui

The most efficient way to get in touch with us is submitting the above form.

Alternatively you can email us at cone@cambridge.org or call us on:

UK +44 01223 326098 Mon – Fri, 9:00 am to Midnight (GMT)

US +1 844 682 0042 Mon – Fri, 4:00 am to 7:00 pm US (EST)