Teacher

Getting started

• How does Personalised Learning relate to my course?
• What is Personalised Learning?
• Should I join a school or choose to teach independently?
• How can I get a school key?
• How do I activate my teaching materials on Cambridge One?

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How to use Cambridge One

• How do I install my Presentation Plus on a MacOS device?
• Can I delete a class?
• How do I install my Test Generator on a MacOS device?
• Can I review the Personalised Learning activities?
• How can I assign Personalised Learning?
• How can I get started with Personalised Learning?

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Troubleshooting

• What is a HAR File and how to generate one?
• Why are the drag and drop test activities not working for my students?
• What can I do if I haven’t received the verification email?
• What can I do if I have forgotten my password or Cambridge One doesn’t recognise my login details?
• I’ve received an invitation but it was sent to the wrong email address. What should I do?
• I selected the wrong role when I signed up to Cambridge One, can I change it?

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Cambridge One Desktop App

• What is the Cambridge One Desktop App?
• How do I install Cambridge One Desktop App?
• How do I uninstall Cambridge One Desktop App?
• How do I access eBooks or Presentation Plus from Cambridge One Desktop App?
• What’s the difference between working online and offline in my eBooks and Cambridge One Presentation Plus?
• How do I download my materials on Cambridge One Desktop App?

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