Teacher

Getting started

• How do I create an account on Cambridge One?
• How do I sign up as an independent teacher on Cambridge One?
• What are the password criteria on Cambridge One?
• How do I log into my Cambridge One account?
• How can I get a school key?
• Can I update a student's email address and password?

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How to use Cambridge One

• Can I get quick access to the course materials that I use the most?
• What does ‘Progress reset’ mean?
• Can I reset my student’s progress if they are repeating their course?
• Can I delete an announcement once I have sent it to students in my class?
• Can I edit announcements that I have sent to students in my class?
• How can I send announcements to the students in my class?

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Troubleshooting

• I selected the wrong role when I signed up to Cambridge One, can I change it?
• I have signed up but I haven’t received a verification email
• I’ve received an invitation but it was sent to the wrong email address. What should I do?
• I have forgotten my password. The system doesn’t recognise my login details
• The activity content overlaps or doesn’t fit correctly in my screen. What can I do?

Cambridge One Desktop App

• What is the Cambridge One Desktop App?
• How do I install Cambridge One Desktop App?
• How do I uninstall Cambridge One Desktop App?
• How do I access eBooks or Presentation Plus from Cambridge One Desktop App?
• Can I share the app with other teachers using the same computer?
• What’s the difference between working online and offline in my eBooks and Cambridge One Presentation Plus?

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