Teacher

Getting started

• Teacher, welcome to Cambridge One
• Should I join a school or choose to teach independently?
• How can I get a school key?
• How do I activate my teaching materials on Cambridge One?
• Can I remove students who are no longer attending my classes?
• How do I add or change learning materials in a class?

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How to use Cambridge One

• How can I send announcements to the students in my class?
• Can I get quick access to the course materials that I use the most?
• How do I update my class details?
• How can I add children to a class?
• Can I delete a class?
• How do I activate learning materials for a student?

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Troubleshooting

• I have signed up but I haven’t received a verification email, what can I do?
• I have forgotten my password. Cambridge One doesn’t recognise my login details
• I’ve received an invitation but it was sent to the wrong email address. What should I do?
• I selected the wrong role when I signed up to Cambridge One, can I change it?
• The activity content overlaps or doesn’t fit correctly in my screen. What can I do?
• Why can't I find the materials that I want to add to my class?

Cambridge One Desktop App

• What is the Cambridge One Desktop App?
• How do I install Cambridge One Desktop App?
• How do I uninstall Cambridge One Desktop App?
• Why are the Facebook, Google and Apple login options missing from the Cambridge One Desktop App?
• How do I access eBooks or Presentation Plus from Cambridge One Desktop App?
• What’s the difference between working online and offline in my eBooks and Cambridge One Presentation Plus?

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