First, make sure you are using a supported browser. We recommend the latest versions of Chrome, Edge, Safari, and Firefox.
| Important: If you are using a Mac, tests are only supported in Chrome. |
Before you start
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Turn off Google Translate
Google Translate can interfere with some tests and activities. If you are using it in your browser, we recommend disabling it before you start.
Turn off browser extensions
Browser extensions can sometimes affect how Cambridge One works. If you experience problems, try disabling your extensions and refreshing the page, use the links below:
Turn on microphone access
Microphone access is needed for speaking activities and audio checks. If you need help enabling microphone access, use the links below:
Turn on pop-ups
Pop-ups must be allowed for tests to open correctly. If you need help allowing pop-ups, use the links below:
Need more help? You may find this useful: