Learner
Getting started
How to use Cambridge One
- I activated my code, why are my materials not available?
- What are ‘Other grade categories’?
- Can I access all my progress data, including activities not contributing to my grade?
- I selected the wrong role when I signed up to Cambridge One, can I change it?
- How can I read the announcements sent by my teacher?
- How are the Writing tests automarked?
Troubleshooting
- I joined a class, but it’s not showing on my Dashboard
- What does the ‘Progress reset’ label on my class page mean?
- I have forgotten my password. The system doesn’t recognise my login details
- I have signed up but I haven’t received a verification email
- I’ve received an invitation but it was sent to the wrong email address. What should I do?
- My activation code isn’t being accepted
Cambridge One Desktop App
- What is the Cambridge One Desktop App?
- How do I install Cambridge One Desktop App?
- How do I uninstall Cambridge One Desktop App?
- How do I access eBooks from Cambridge One Desktop App?
- Can I share the app with other learners using the same computer?
- What’s the difference between working online and offline in my eBooks?
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