Troubleshooting
- What does the ‘Progress reset’ label on my class page mean?
- I have forgotten my password. The system doesn’t recognise my login details
- I have signed up but I haven’t received a verification email
- I’ve received an invitation but it was sent to the wrong email address. What should I do?
- My activation code isn’t being accepted
- My class key isn’t working
- I can’t submit an answer for a writing or speaking activity to my teacher, because I can't see a submit button
- I saved my answer for a writing or speaking activity but my teacher can’t see it
- The activity content overlaps or doesn’t fit correctly in my screen. What can I do?
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