Parent
Getting started
How to use Cambridge One
Troubleshooting
- My child has forgotten their password. Can I help?
- My child or I can't log in. An error message says that access has been denied. What should I do?
- I selected the wrong role when I signed up to Cambridge One, can I change it?
- What can I do if I haven’t received the verification or password reset email?
- What can I do if I have forgotten my password or Cambridge One doesn’t recognise my login details?
- The activity content overlaps or doesn’t fit correctly in my screen. What can I do?
Cambridge One Desktop App
- What is the Cambridge One Desktop App?
- How do I install Cambridge One Desktop App?
- How do I uninstall Cambridge One Desktop App?
- How does my child access eBooks from Cambridge One Desktop App?
- What’s the difference between my child working online and offline in their eBooks?
- How does my child download their materials on Cambridge One Desktop App?
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