Troubleshooting
- Why am I seeing errors when I try to copy my template class into new ones?
- Why can’t I see the classes on my dashboard?
- Why does all the data for each record in my CSV file appear in column A and I get an error when trying to upload the file?
- One of the teachers/learners selected the wrong role when signing up to Cambridge One, is it possible to change it?
- The code that I am trying to activate is already in use, can I find out who activated it?
- I have created a class using the ‘Progress reset’ option, is it possible to change it?
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