Administrator
Getting started
- What is the difference between an activation code, class key and school key?
- Administrator, welcome to Cambridge One
- Where do I find my school key?
- How do I activate my teaching materials on Cambridge One?
- Can I update passwords and email addresses for students and teachers?
- How many students and teachers can be added to a class?
How to use Cambridge One
- If my students are repeating their course, how do I reset their progress?
- Can I use a class as a template to create new ones?
- Can I create a class without a teacher?
- How can I customise grading scales in my school?
- Can I customise the activities which contribute to the grade calculation?
- Can I delete a class?
Troubleshooting
- Why are the drag and drop test activities not working for my students?
- As an administrator, can I find out who activated a student code in my school?
- One of the teachers/learners selected the wrong role when signing up to Cambridge One, is it possible to change it?
- I have created a class using the ‘Progress reset’ option, is it possible to change it?
- Why am I seeing errors when I try to copy my template class into new ones?
- Why does all the data for each record in my CSV file appear in column A and I get an error when trying to upload the file?
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