Administrator
Getting started
- Can I customise the target score for a student to achieve a gold star or medal?
- What is the difference between an activation code, class key and school key?
- Where do I find my school key?
- How do I activate the code for my teaching materials as an administrator on Cambridge One?
- Can I update passwords and email addresses for students and teachers?
How to use Cambridge One
- How can I remove teachers or administrators from my school account?
- Can I use a class as a template to create new ones?
- Can I create a class without a teacher?
- If my students are repeating their course, how do I reset their progress?
- How can I customise grading scales in my school?
- Can I customise the activities which contribute to the grade calculation?
Troubleshooting
- What should I do if one or more students have damaged activation codes?
- Why are the drag and drop test activities not working for my students?
- As an administrator, can I find out who activated a student code in my school?
- One of the teachers/learners selected the wrong role when signing up to Cambridge One, is it possible to change it?
- I have created a class using the ‘Progress reset’ option, is it possible to change it?
- Why am I seeing errors when I try to copy my template class into new ones?
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