Administrator
Getting started
- What browser settings are recommended for Cambridge One?
- How do I contact a Sales Representative?
- Can I customise the target score for a student to achieve a gold star or medal?
- What is the difference between an activation code, class key and school key?
- Where do I find my school key?
How to use Cambridge One
- How can I remove teachers or administrators from my school account?
- What does ‘Progress reset’ mean and how does it work?
- Can I manage students’ access to specific learning materials?
- What can I do if I activated my learning materials in the wrong account?
- What can I find in the 'My training' tab?
- Can I remove students from my school account?
Troubleshooting
- Why do I get the error 'Sorry, your file could not be uploaded'?
- What can I do if my school account was rejected?
- What should I do if students were added to the wrong class?
- What should I do if a student appears as an Independent Learner instead of in my class?
- What should I do if one or more students have damaged activation codes?
- Why are the drag and drop test activities not working for my students?
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